Upcoming Scheduled Maintenance
Type: Planned Maintenance
Location: HBS Data Center - Little Chute, WI
Details of Maintenance: Hosted Exchange Application Update
Customer Impact: Low – Services should remain available for the duration of the maintenance. Customers may see brief Outlook disconnects as connections move servers.
Planned Start Date: Monday March 20th 2023 6:00 PM CST
Planned End Date: Monday March 20th 2023 10:00 PM CST
DC Services Impacted: Hosted Exchange
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Type: Planned Maintenance
Location: HBS Data Center - Little Chute, WI
Details of Maintenance: Network Maintenance
Customer Impact: Low – Services should remain available for the duration of the maintenance. Customers may see brief disconnects to their services starting at 10:00 PM CST to the end of the maintenance window.
High - Veeam Cloud Connect customers and Co-location customers will experience two 30 minute outages during the maintenance window.
Planned Start Date: Friday March 24th, 2023 8:00 PM CST
Planned End Date: Saturday March 25th, 2023 2:00 AM CST
DC Services Impacted: Asigra Remote Backup, Cloud File Sharing(Gladinet) Co-Locations, FTP/SFTP, Hosted Exchange, Hosted Zix Gateway E-mail Encryption, Managed Services Monitoring, Virtual Private Server(vCloud), Veeam Cloud Connect, Website hosting.
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Type: Planned Maintenance
Location: HBS Data Center - Little Chute, WI & Phoenix, AZ
Details of Maintenance: Veeam Cloud Connect Upgrade to version 12
Customer Impact: High – Veeam Cloud Connect Service will be unavailable during the maintenance window.
Planned Start Date: Tuesday March 28th, 2023, 8:00 AM CST
Planned End Date: Tuesday March 28th, 2023, 5:00 PM CST
DC Services Impacted: Veeam Cloud Connect
*Customers who currently have HBS Veeam Cloud Connect should NOT upgrade to Veeam B&R version 12 until after HBS has upgraded Veeam Cloud Connect service to version 12. The upgrade date is currently planned for Tuesday March 28th, 2023.
*Customers who are currently using HBS Veeam Cloud Connect Service will be required to upgrade to Veeam B&R version 11 or at a minumum Veeam B&R version 10.0.1.4854 P20210609 (Patch) prior to Tuesday March 28th, 2023
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Type: Planned Maintenance
Location: HBS Data Center - Little Chute, WI & Phoenix, AZ
Details of Maintenance: Shared Services Patching
Customer Impact: Low – Brief disconnects while services reboot
Planned Start Date: Friday April 21, 2023, 8:00 PM CST
Planned End Date: Saturday April 22, 2023, 2:00 AM CST
DC Services Impacted: Asigra Remote Backup, DNS hosting, FTP/SFTP, Hosted Exchange, Website hosting.